IT Managed Services
In today’s business landscape, performance, stability and reliability of key business systems are critical to ensuring your organisation is efficient, competitive and profitable.
ES2’s IT Managed Services provide local and onsite support and offer a wide range of services driven by Service Level Agreements (SLAs) aligned to your business needs across different disciplines including Security, Networks, Applications and Databases.
The ES2 Difference and Services
Our Managed Services team has a high level of specialised skills and experience that allow them to apply an orchestrated approach to identify issues, solve problems and perform change management activities in an effective and efficient manner. Our objective is to reduce disruption and remove services gaps through flexible, timely support and resource optimisation.
IT MANAGED SERVICES
- ‘Break-Fix’ Service Calls
- Monthly Service Reporting
- On-site and Remote Support
- Monitoring and Event Management
- Patching and System Management
- Asset Register
- Monthly Health Check
- Storage and Capacity Management
- Risk Management
How We Measure Up
Tickets Resolved Yearly
Managed Services Customers
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